Ooredoo Kuwait has signed four agreements covering cloud, cybersecurity, data analytics and automation at the Nexus 2025 forum, signalling a broader push to position the operator as a central technology partner for enterprises navigating complex digital transitions. The deals were announced during the annual event in Kuwait City, which brings together telecom operators, technology vendors and business leaders to discuss next-generation networks and enterprise platforms.The agreements span managed cloud services, secure connectivity, artificial-intelligence-driven analytics and workflow automation, reflecting growing demand from large organisations and small and medium-sized businesses for bundled digital solutions rather than standalone connectivity. Executives involved in the announcements said the focus was on practical deployment, scalability and measurable gains in efficiency rather than experimental pilots.
Ooredoo Kuwait said the partnerships would help customers modernise legacy systems, strengthen cyber defences and accelerate decision-making through real-time data insights. Chief executive Abdulaziz Al-Humoud described the agreements as a response to shifting enterprise needs, with organisations under pressure to reduce operational costs while improving resilience and speed. He said the solutions were designed to “enhance business efficiency and accelerate digital transformation”, adding that the operator’s role was evolving from connectivity provider to end-to-end digital enabler.
The four agreements include a managed cloud framework aimed at enterprises migrating workloads from on-premise infrastructure to hybrid and multi-cloud environments, a cybersecurity package combining threat monitoring with incident response, a data analytics platform that integrates network and business data, and an automation suite intended to streamline repetitive processes across finance, logistics and customer service. While financial terms were not disclosed, the scope suggests multi-year collaborations with technology partners that have global footprints.
Industry analysts note that telecom operators across the Gulf are racing to expand enterprise portfolios as traditional voice and data revenues plateau. Kuwait’s market, characterised by high smartphone penetration and competitive pricing, has intensified the search for higher-margin digital services. By aligning with specialist technology firms, operators can shorten deployment timelines and reduce development risk while offering integrated solutions under a single commercial relationship.
Nexus 2025 has become a focal point for such strategies, with sessions highlighting artificial intelligence adoption, zero-trust security models and the use of advanced analytics to optimise network performance and customer engagement. Executives attending the forum said enterprise customers were increasingly asking for demonstrable outcomes, such as reduced downtime or faster time-to-market, rather than broad transformation roadmaps.
Ooredoo Kuwait’s approach mirrors a regional trend where operators leverage extensive network data and customer reach to differentiate their digital offerings. The data analytics agreement, for example, is expected to allow businesses to combine telecom-derived insights with internal datasets, enabling predictive maintenance, demand forecasting and personalised customer interactions. Such capabilities have been cited by regional CIOs as critical for competitiveness in sectors ranging from retail and logistics to energy and financial services.
Cybersecurity remains a central concern, particularly as cloud adoption expands the attack surface for enterprises. The security agreement announced at the forum emphasises continuous monitoring and rapid response, reflecting a shift away from perimeter-based defences. Participants at Nexus 2025 noted that regulatory scrutiny around data protection and critical infrastructure security has increased, making managed security services attractive to organisations lacking in-house expertise.
Automation and artificial intelligence featured prominently in discussions, with businesses seeking to offset labour constraints and rising costs. The automation solution included in the agreements is intended to integrate with existing enterprise systems, reducing manual intervention and improving accuracy. Ooredoo Kuwait executives said such tools were being requested not only by large corporations but also by mid-sized firms aiming to scale operations without proportionate increases in headcount.
The operator’s digital expansion also aligns with national objectives to diversify the economy and foster a technology-driven private sector. Kuwait has outlined ambitions to strengthen its digital infrastructure and encourage private investment in advanced services, creating opportunities for telecom-led platforms that support innovation across industries.
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Kuwait