UnifyApps, founded in 2023, positions itself as the “enterprise operating system for AI”, offering a platform designed to integrate legacy enterprise systems such as Salesforce and Workday with large language models and no-code automation. The start-up targets what it describes as the 95 per cent failure rate of generative-AI pilots, arguing that fragmented systems of record, knowledge and activity are the root cause of stalled implementations.
The platform, described as “LLM-agnostic”, features a six-layer architecture comprising system integration, data and ontology management, workflow automation, application experience and autonomous agent deployment. UnifyApps claims to support major clients such as HDFC Bank, Deutsche Telekom and retail giant Lowe’s, and reports revenue growth of “more than seven-fold” year-over-year.
In his new role, Thomas emphasises that enterprise IT is entering an inflection point analogous to the internet era, where “every piece of software, workflow and process will be reinvented with AI at the core”. Singh adds that the investment will accelerate the development of pre-built applications, deepen integrations across enterprise technologies and expand into Europe.
Market analysts view UnifyApps’ proposition as a response to the enterprise AI “pilot graveyard”, where many organisations struggle to scale beyond proof-of-concept due to technical, governance and cultural hurdles. By offering an infrastructure layer that spans systems of record and systems of activity, UnifyApps hopes to bridge the gap between data, intelligence and execution.
However, the firm enters a crowded and competitive field: established automation and integration players such as UiPath and Automation Anywhere, as well as cloud giants embedding AI capabilities, also target the same enterprise pain points. The question for UnifyApps is whether it can translate its architecture vision into sustained adoption and outcomes at scale.
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