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Batelco and City Centre Bahrain Forge Alliance to Elevate Digital Experiences

Batelco, operating under the Beyon Group, has formalised a partnership with City Centre Bahrain through a Memorandum of Understanding , aiming to enhance customer experiences by integrating advanced connectivity solutions within the mall's infrastructure.

This collaboration is set to introduce a range of value-added initiatives designed to enrich the digital engagement of visitors. While specific projects under the MoU are yet to be detailed, the focus remains on leveraging Batelco's technological capabilities to transform the retail environment into a more connected and interactive space.

Historically, Batelco and City Centre Bahrain have engaged in joint ventures that underscore their commitment to digital innovation. A notable example is the establishment of the Funville e-Gaming Zone, a high-tech gaming area equipped with Batelco's high-speed fibre broadband, offering an enhanced gaming experience to mall visitors. This initiative reflects the partners' dedication to catering to the evolving digital preferences of consumers.

In addition to collaborative projects, Batelco has independently launched services aimed at consolidating and simplifying customer connectivity needs. The introduction of the 'One Plan' service allows customers to combine multiple mobile lines and home internet services under a single plan, streamlining billing and service management. This offering is indicative of Batelco's strategy to provide integrated solutions that align with modern digital lifestyles.

Batelco's adoption of eKey 2.0, a biometric-based digital identity solution, demonstrates its commitment to enhancing security and user experience in digital transactions. By integrating eKey 2.0 into its services, Batelco facilitates a more secure and seamless customer onboarding process, aligning with Bahrain's broader digital transformation objectives.
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