As the rainy season in the region often brings sudden storms and intense rainfall, DEWA is emphasizing the role that its customers play in safeguarding their homes and businesses against the potential damage caused by adverse weather. The utility has specifically addressed the risks posed by water infiltration and flooding, which can often lead to power outages or damage to electrical systems.
One of the primary concerns is the impact of water entering electrical panels or exposed wiring. DEWA has recommended that customers ensure their electrical connections and equipment, including circuit breakers and switches, are properly secured against water exposure. It is essential for homes and businesses to check their electrical systems for any vulnerabilities, especially in areas that may be prone to flooding, such as basements, storage rooms, or ground-level spaces.
DEWA has urged customers to clear drainage systems and ensure that rainwater does not accumulate around electrical infrastructure. This will not only prevent possible water-related damage but also improve overall safety during the storms. Proper maintenance of external equipment, such as air conditioning units and electrical meters, is also part of the authority’s advice to prevent water-related incidents.
The utility provider has also advised businesses, especially those in the hospitality, retail, and construction sectors, to take extra precautions, as they are particularly vulnerable to disruptions caused by the weather. These industries rely heavily on consistent power supply for operations, and DEWA has recommended backup generators as an effective solution for minimizing the impact of power cuts. Businesses should also ensure that surge protectors are in place to prevent electrical damage during lightning strikes, which are common during the rainy season.
DEWA’s warning comes in response to a trend observed in previous years, where heavy rains and storms led to temporary outages, most of which were attributed to internal faults within buildings, rather than the electrical grid itself. As a result, the authority has advised that customers be vigilant and act preemptively to protect their property and equipment.
DEWA has made it clear that customers experiencing any power-related issues should immediately report them through the official channels, including the DEWA mobile app or website, which offers easy access to customer service and troubleshooting advice. The authority has reassured customers that it remains committed to swiftly addressing any widespread power interruptions caused by extreme weather conditions.
As part of its long-term strategy to improve resilience against extreme weather, DEWA has also been working on upgrading the infrastructure across the emirate, with additional flood prevention measures being implemented in vulnerable areas. These include the installation of water-resistant equipment and the reinforcement of power lines and substations to mitigate the impact of storms on the power supply.
The focus on customer preparedness is part of a broader initiative by DEWA to promote energy efficiency and safety across Dubai. By ensuring that all electrical systems are properly maintained, the authority hopes to reduce the risk of electrical fires and other accidents, which are often exacerbated by poor weather conditions.
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